Hardware and Software
Hardware Procurement and Installation:
Awtsaar Logistic and Consultancy Services assists clients in sourcing and procuring IT hardware components, including computers, servers, networking equipment, printers, and peripherals.
They provide recommendations on suitable hardware options based on client requirements, budget considerations, and technology trends.
Once hardware is acquired, they oversee the installation and setup process, ensuring proper configuration and connectivity within the IT environment.
Software Licensing and Deployment:
Awtsaar Logistic and Consultancy Services helps clients navigate software licensing agreements and acquire the necessary licenses for operating systems, productivity suites, business applications, and specialized software tools.
They manage software deployments, including installation, configuration, and testing, to ensure compatibility and optimal performance across IT systems.
IT Helpdesk and Technical Support:
Awtsaar Logistic and Consultancy Services operates an IT helpdesk to provide technical support and assistance to clients’ end-users.
They offer multi-channel support options, including phone, email, and chat support, to address IT-related inquiries, troubleshoot issues, and resolve technical problems promptly and efficiently.
Hardware Maintenance and Repair:
Awtsaar Logistic and Consultancy Services offers hardware maintenance services to ensure the reliability and performance of clients’ IT infrastructure.
They perform routine maintenance tasks such as hardware inspections, cleaning, and firmware updates, as well as diagnose and repair hardware failures or malfunctions to minimize downtime.
Software Updates and Patch Management:
Awtsaar Logistic and Consultancy Services manages software updates and patch management processes to keep clients’ systems secure and up-to-date.
They monitor software vendors’ release schedules, test updates for compatibility and stability, and deploy patches and updates in a timely manner to mitigate security risks and vulnerabilities.
Data Backup and Recovery:
Awtsaar Logistic and Consultancy Services implements data backup and recovery solutions to safeguard clients’ critical data and ensure business continuity.
They establish backup schedules, configure backup systems, and monitor backup processes to ensure data integrity and availability in the event of system failures, disasters, or data loss incidents.
Cybersecurity Solutions:
Awtsaar Logistic and Consultancy Services offers cybersecurity solutions to protect clients’ IT assets and data from cyber threats and security breaches.
They deploy firewalls, antivirus software, intrusion detection systems, and other security measures to detect and mitigate security risks, and conduct regular security audits and assessments to identify vulnerabilities and implement remediation measures.
IT Asset Management:
Awtsaar Logistic and Consultancy Services provides IT asset management services to help clients track, manage, and optimize their hardware and software assets.
They maintain asset inventories, track asset usage and lifecycle, and provide recommendations for asset optimization, cost reduction, and technology refresh cycles.
Remote Monitoring and Management (RMM):
Awtsaar Logistic and Consultancy Services offers remote monitoring and management services to proactively monitor clients’ IT systems and infrastructure for performance issues, security threats, and other anomalies.
They utilize RMM tools and platforms to monitor system health, performance metrics, and security events, and respond to alerts and notifications in real-time to prevent or mitigate potential disruptions.
IT Consulting and Advisory Services:
Awtsaar Logistic and Consultancy Services provides IT consulting and advisory services to help clients develop IT strategies, roadmap, and technology investments aligned with their business goals and objectives.
They offer expert guidance on IT infrastructure design, architecture, and optimization, as well as technology selection, implementation, and migration strategies.