Order Fullfilment

  1. Order Processing:
    • Upon receiving orders from clients, Awtsaar Logistic and Consultancy Services initiates the order processing workflow.
    • They review each order for accuracy, completeness, and any special instructions provided by the client.
    • Orders are then entered into the system and assigned unique identifiers for tracking purposes.
  2. Inventory Retrieval:
    • Awtsaar Logistic and Consultancy Services utilizes their inventory management system to locate and retrieve the items needed to fulfill each order.
    • Trained personnel follow standard operating procedures (SOPs) for picking items from designated storage locations within the warehouse.
  3. Packing and Packaging:
    • Once the items are retrieved, Awtsaar Logistic and Consultancy Services proceeds with the packing process.
    • They use appropriate packaging materials and methods to ensure the safe and secure transit of goods, taking into account factors such as fragility, size, and weight.
    • Packaging may include boxes, bubble wrap, packing peanuts, or other protective materials as required.
  4. Customization and Branding:
    • If requested by the client, Awtsaar Logistic and Consultancy Services can provide customization and branding services during the packing stage.
    • This may involve adding branded stickers, labels, or promotional materials to the packaging to enhance the client’s branding and marketing efforts.
  5. Quality Control:
    • Awtsaar Logistic and Consultancy Services conducts quality control checks to verify that the correct items have been picked, packed, and prepared for shipment.
    • They inspect each package for accuracy, completeness, and any signs of damage or defects before it is sealed and labeled for shipment.
  6. Shipping and Carrier Selection:
    • Awtsaar Logistic and Consultancy Services collaborates with a network of trusted shipping carriers and logistics partners to facilitate the transportation of goods.
    • Based on factors such as destination, delivery timeline, and cost considerations, they select the most suitable carrier for each shipment.
    • They coordinate with the chosen carrier to schedule pickups and ensure timely delivery of orders to their intended recipients.
  7. Tracking and Traceability:
    • Throughout the order fulfillment process, Awtsaar Logistic and Consultancy Services maintains full visibility and traceability of each order.
    • They utilize tracking numbers or shipment IDs provided by the carrier to monitor the status and location of shipments in real-time.
    • Clients have access to tracking information and updates through online portals or communication channels provided by Awtsaar Logistic and Consultancy Services.
  8. Customer Communication:
    • Awtsaar Logistic and Consultancy Services keeps clients informed at every stage of the order fulfillment process.
    • They provide regular updates on order status, shipping timelines, and any relevant information such as tracking details or delivery confirmations.
    • Clients can reach out to Awtsaar Logistic and Consultancy Services for support or assistance with their orders through various communication channels, including phone, email, or online chat.
  9. Returns Management:
    • In the event of returns or exchanges, Awtsaar Logistic and Consultancy Services manages the reverse logistics process.
    • They handle return authorizations, inspect returned items for damage or defects, and process refunds or replacements according to the client’s instructions.
    • Returns data and insights are captured to identify trends, root causes, and opportunities for process improvement.
  10. Value-added Services:
  • Awtsaar Logistic and Consultancy Services may offer additional value-added services to enhance the order fulfillment experience for clients and end customers.
  • This could include gift wrapping, personalized notes, special handling instructions, or additional customization options based on client preferences.